An error in topology optimization in ANSYS2019 R1

Dear all,

I have workpiece that has boundary condition in steady-state (for add heat flux,convection,fix temperature) and it can solve the problem(temperature) but when I need to use topology optimization the error said "The execution of the optimization solver was not successful.Please verify the install" it means I have wrong install? or I miss to set up something? i had change in mass and volume but it's not work

thank you very much

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