Unable to start a New Discussion

dustinfu

 I am unable to post.  Getting "Sorry, an error occurred while processing your request.  Internal error"

 

Please help.

 

Dustin Fu

Kremella

Hello, 

Could you please try the following?

• Please remove all formatting from your write-up (by typing in 'Notepad') and paste the contents here. Sometimes, the site does not process stray formatting well.
• If this does not resolve the issue, could you please try to copy sections of your post one after the other? Doing this will help locate the issue. Once you post, you can always use the 'Edit' option to make modifications.
• If you are having an issue with posting an image, please post the text first and then post the image as a second post by hitting the 'Add Post' option. Please also try to change the file format of your image and try. 

I hope one of these options helps you post your question.

Thank you.

Best,

Karthik

dustinfu

Hello Karthik,

It did not help.  I am still getting error:

studentcommunity.ansys.com says

Sorry an error occurred

Rob

I've just had some stray time out errors on here: please can you try again? There is nothing different in here to the rest of the site so it's got to be something in the post (topic name or content) that's to blame.  The system also dislikes brackets in certain cases. 

dustinfu

I tried again and was able to post with text only.

When include image in the post, either "insert Image" or "attach a file" would give error.

Kremella

Hello,

We are looking into this issue. Thank you for bringing this to our attention. We will update you here soon.

Thank you.

Best,

Karthik

amatulraheem

I'm getting the same errors

I can't upload images or attachments ! 

Rob

Try now. 

 

dustinfu

rwoolhou,

Images were inserted successfully.  Thank you for fixing this problem.

dustinfu

mallik95

 Hi I am unable to start a new discussion. It shows me "Sorry, an error occurred while processing your request."

Edee

I have the same problem. I can not even edit my posts nor add images.

HannesD

Same problem for me...

Kremella

Hello,

Thank you for flagging this issue. We are working internally to fix this. We will inform you here as soon as it is good to go.

Apologies for the inconvenience and Thank you for your patience. 

Best,

Karthik

Kremella

 Hello,

Could you please try again and confirm if you are able to create a 'New Discussion' on the community?

Thanks.