DesignModeler "Graphics screen in blank"

I have installed Ansysacademicstudent 2019r3 

 

I have to create a 3D bridge and I am following a YouTube video.  When i click to create a "New DesignModeler Geometry", the Graphics screen is in blank and there is a grey line. I can't see the exes or do nothing.

 

I think it worked before, but not sure at 100%.

Could you help me with this, please?

 

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