Upgrading Licences from student version to Academic Research license.

Hii, I am part of a student competition team and under the ANSYS sponsorship program we received academic licenses for our team,

Earlier we used the free student version of ANSYS but now we have to upgrade to the Academic research licenses, how can I do so.


  • RobRob UKForum Coordinator
    edited June 2020

    You will need to download the "full" version from the Customer Portal, and install that along with the licence key you were given. I'd recommend uninstalling Student from the machine as the licence managers aren't compatible. 

  • edited June 2020

    I tried registering in the customer portal but it is telling me that the customer number is of an academic account and I should go to the academic portal.

    How do I register in the customer portal?

  • RobRob UKForum Coordinator
    edited June 2020

    You may need to talk to whoever sent you the licence key.  You do need to register as that's where the software is, but the support section shouldn't be accessible. 

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