License server error

nihar21nihar21 Member Posts: 3

Hello,

I've just installed Discovery Aim Student 2019 R2, but when I try to run the software after installation, I get the following error. Any help would be appreciated.

Thank you.

Comments

  • tsiriakstsiriaks 3240 El Camino Real #290, Irvine, CA 92602Forum Coordinator Posts: 3,071
    edited July 2020

    Open the content of that student.lic file and see if the license has expired.

    If not, open CMD Prompt and enter the following commands

    "%awp_root194%\..\Shared Files\Licensing\winx64\ansysli_util" -checkout AIM

    set

    then post screenshots of the outputs.

     

  • nihar21nihar21 Member Posts: 3
    edited July 2020

    Hey tsiriaks, thank you for your reply. I had installed 2018 version and the license was expired so, I had to download 2020 license key and replace the older key with 2020 one. This solved my problem.

  • tsiriakstsiriaks 3240 El Camino Real #290, Irvine, CA 92602Forum Coordinator Posts: 3,071
    edited July 2020

    that's great to hear !  Thanks for the update.

    Yes, that's the workaround to keep using the old version of ANSYS.

    It's still encouraged, however, to use the latest version.

     

  • SaneelSaneel Member Posts: 1

    Hey nihar21 i am also facing the same problem could you please tell me from where you downloaded the new license key and what was the further procedure ?

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