Ansys customers with active commercial software licenses can access the customer portal and submit support questions. You will need your active account number to register.
All Lumerical installation and licensing questions should be posted in the Ansys Products Installation category.
Answers
Go to Workbench -> Tools-> Options and turn on the beta options:
Then go to Mechanical -> File -> Options and change the resize icon option:
If that does not work try resetting appdata:
-Aniket
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