New Ansys Granta License

shule21cshule21c Member Posts: 3

Hello! I have received our new Ansys license when I see has the Granta information embedded within it (below)

# 1. ANSYS Academic Multiphysics Campus Solution (50/500): 1 task(s) Lease expiring 30-Aug-2021 Customer # xxxxxx

# 2. ANSYS Academic Research HPC Workgroup 1024: 1 task(s) Lease expiring 30-Aug-2021 Customer # xxxxxx

# 3. ANSYS GRANTA EduPack (125): 1 task(s) Lease expiring 31-Aug-2023 Customer # xxxxxx

The problem that I'm running into is that the client side is unable to obtain a license from the license server. The new Ansys 2020R1 application runs without any issue and is able to grab a license. However, the CES Granta application is not.

Our fall semester starts Monday morning, so we are in a bit of a crunch time and I need assistance getting this resolved.

Thank you,

James

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