this is the 2020R2 student version, I can run Fluent but the workbench doesn't work and shows the error as the upper screenshot.
Thanks for your help!
Open CMD Prompt and enter the following command
and post the output of it here.
Do you have an install.err file under C:\Program Files\ANSYS Inc\ANSYS Student ? If so, post the content of it here.
Type dxdiag in CMD Prompt, and post the screenshots of the main page and 'Display' tab
Thank you for the information.
Please try the followings:
Update your Intel graphics driver to the latest available version.
Install all pending Windows update
Try logging into the machine with a username that doesn't contain space in it (or you can create a test one like 'abc'). Make sure it only contains English letters and/or numbers
I first tried to change my system to English. Since I had the family version of win10 which only supports one display language, I had to buy access to the pro version of win10 to change my system into English. I then changed my user name to the one without spaces and contains only english characters. My windows and other drivers were the newest version. After I tried all this, the workbench still didn't work.
My course deadline is close, so I decided to reset my windows to see if it works. After I reseted the laptop, it seems to be a more renewed version of win10 pro. I tried to download ANSYS again and this time the workbench started working.
A BIG thank you to @tsiriaks and my roommate Dr. Zhang.
Hi sir, here are your required materials.
3.main page after typing dxdiag & display tab
@tsiriaks Thank you sir, please see the screenshots I posted according to your instructions.
Nice to hear it's finally working for you.
Thank you for the update.
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