Licensing error while opening ANSYS Mechanical

ashish35ashish35 Member Posts: 7

 Hello,

I have got hybrid product license pack for ANSYS 19.1.  Everything runs smooth with the software,  however, once in a while, I get a licensing error message saying "The shared license is not available to perform Geometry Attach operation" while trying to load up the imported geometry in ANSYS Mechanical. Once I get this error, I would not be able to open ANSYS Mechanical throughout the day. Would be really helpful if I get to run this feature throughout the license period without any obstruction.

Thank you,

Ashish

Comments

  • tsiriakstsiriaks 3240 El Camino Real #290, Irvine, CA 92602Posts: 3,071Forum Coordinator
    edited July 2018

    Hi Ashish,

    That error message would appear when there is another operation going on that won't allow the license to be shared , such as meshing or solving, etc. 

    Please check if there is such operation running anywhere.

    One remedy to this issue is to set to use a 'separate license' Note: This option should be used only if you have many tasks of a license. If you have only one task of each license, do not use this as this settings would consume more licenses, than the default setting to try to share the license.

    ##########

    Try this 

    Close all ANSYS applications.

    Open CMD Prompt then use the following entire command including the quotation marks (but make sure to change your installation path accordingly)

    "C:\Program Files\ANSYS Inc\v191\commonfiles\tools\winx64\ansyslm_relutil" -userprefs

    This should launch the 'License Preferences' GUI.

    On the bottom left, select 'Use a separate license for each application' > OK

    ##########

    Thank you,

    Win

  • ashish35ashish35 Posts: 30Member
    edited August 2018

    Dear Win,

    Thank you so much. This is resolved now.

    Best,

    Ashish

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