How to solve this licensing error after installation?

Hello everybody,

i just downloaded the 2020R1 Student Version from the ANSYS website for our practical tasks at the university. We will do some FEM simulations with the Mechanical APDL at first.

When I started the the program i got the following error window:

Even for the Workbench which we will use later I got the following error:

Hopefully some of you can help me with this problem.


  • tsiriakstsiriaks 3240 El Camino Real #290, Irvine, CA 92602Forum Coordinator

    Open CMD Prompt and enter the following command

    move "%appdata%\ansys" "%appdata%\ansys.old"

    Does this help ?

    If not, try temporarily disabling all Firewall and anti-virus tools on the machine to see if it makes a difference.

    Also, check if you have any .err file under (default location) C:\Program Files\ANSYS Inc\ANSYS Student

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