Computer outside of the network unable to connect to the licensing server

Hello,

I am Juan, from the Hyperloop Team at the University of Toronto. We've been trying to connect some of our students computers to our licensing server but the connection fails. We've tried:

Port forwarding

Disabled the firewall and allow remote access

This is the error when trying to telnet for ports 2325 and 1055:

This is error when we are trying to connect through ANSYS client license:

Thank you in advance for your help. Feel free to let know, if you need any more information.


Juan

Comments

  • tsiriakstsiriaks 3240 El Camino Real #290, Irvine, CA 92602Forum Coordinator

    Hi Juan,

    This is a networking issue in the infrastructure level, you will have to seek help from your network IT team. Normally for machines outside network, your network IT should setup VPN and provide to users, so they can have access to the network.

    Thanks,

    Win

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