ANSYS Mechanical APDL 2020 R2 Launching Problem

I installed ANSYS 2020 R2 successfully and all modules are working except ANSYS Mechanical APDL. I attached the error messages for your reference. I hope somebody can help me as soon as possible.


Comments

  • tsiriakstsiriaks 3240 El Camino Real #290, Irvine, CA 92602Forum Coordinator

    Please post these images inline with text as ANSYS employees are not allowed to download file attachment.

  • I installed ANSYS 2020 R2 successfully and all modules are working except ANSYS Mechanical APDL. I attached the error messages for your reference. I hope somebody can help me as soon as possible.

    error messages appeared in the following sequences:

    error msg #1

    error msg #2:

    error msg #3:


    error msg #4:


  • tsiriakstsiriaks 3240 El Camino Real #290, Irvine, CA 92602Forum Coordinator

    Please post the output of the following commands from CMD prompt:


    dir /s "C:\Windows\system32\lib*.dll"


    set

  • The output is as follows:

    C:\WINDOWS\system32>dir /s "C:\Windows\system32\lib*.dll"

     Volume in drive C has no label.

     Volume Serial Number is 549C-099D


     Directory of C:\Windows\system32


    04/12/2017 07:29 PM      101,120 libchkp1.dll

    10/15/2019 03:50 PM     1,609,728 libcrypto.dll

    04/12/2017 07:29 PM      929,536 libgfxoffload1.dll

    04/12/2017 07:29 PM      257,280 libicaf1.dll

    04/12/2017 07:29 PM     1,744,640 libifcoremd1.dll

    04/12/2017 07:29 PM     1,744,640 libifcoremdd1.dll

    04/12/2017 07:29 PM     1,732,864 libifcorert1.dll

    04/12/2017 07:29 PM     1,732,864 libifcorertd1.dll

    04/12/2017 07:29 PM      341,760 libifportmd1.dll

    04/12/2017 07:29 PM      935,680 libioffload_host1.dll

    04/12/2017 07:29 PM     1,339,648 libiomp5md1.dll

    04/12/2017 07:29 PM      81,664 libiompstubs5md1.dll

    04/12/2017 07:29 PM     1,540,352 libirngmd1.dll

    05/19/2020 08:41 PM    24,295,328 libmfxhw64.dll

    04/12/2017 07:29 PM     3,493,632 libmmd1.dll

    04/12/2017 07:29 PM     3,625,216 libmmdd1.dll

    04/12/2017 07:29 PM      81,664 libmpx1.dll

    04/12/2017 07:29 PM      935,680 liboffload1.dll

           18 File(s)   46,523,296 bytes


     Directory of C:\Windows\system32\DriverStore\FileRepository\iclsclient.inf_amd64_3004658ee4d7fe24\lib


    12/20/2019 04:33 AM     2,739,504 libcrypto-1_1-x64.dll

    12/20/2019 04:33 AM      671,024 libssl-1_1-x64.dll

            2 File(s)   3,410,528 bytes


     Directory of C:\Windows\system32\DriverStore\FileRepository\iigd_dch.inf_amd64_17ae7c318f577e25


    05/19/2020 08:41 PM    23,001,728 libmfxhw32.dll

    05/19/2020 08:41 PM    24,295,328 libmfxhw64.dll

            2 File(s)   47,297,056 bytes


     Directory of C:\Windows\system32\DriverStore\FileRepository\iigd_dch.inf_amd64_93cd1ac04c27c7e5


    09/14/2020 01:34 PM    23,052,144 libmfxhw32.dll

    09/14/2020 01:34 PM    24,401,408 libmfxhw64.dll

            2 File(s)   47,453,552 bytes


     Directory of C:\Windows\system32\Intel\iCLS Client\lib


    10/02/2018 12:36 AM     2,704,168 libcrypto-1_1-x64.dll

    10/02/2018 12:36 AM      669,992 libssl-1_1-x64.dll

            2 File(s)   3,374,160 bytes


     Directory of C:\Windows\system32\Intel\iCLS Client\lib32


    10/02/2018 12:36 AM     2,093,352 libcrypto-1_1.dll

    10/02/2018 12:36 AM      519,464 libssl-1_1.dll

            2 File(s)   2,612,816 bytes


       Total Files Listed:

           28 File(s)  150,671,408 bytes

            0 Dir(s) 468,561,022,976 bytes free

  • tsiriakstsiriaks 3240 El Camino Real #290, Irvine, CA 92602Forum Coordinator

    Check your Path environment variable and make sure that its value starts with

    C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem

    For example: 

    PATH=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;…all other entries...

  • these are the ANSYS environment variables


  • tsiriakstsiriaks 3240 El Camino Real #290, Irvine, CA 92602Forum Coordinator

    check the one that says PATH or you can open CMD Prompt and enter

    set PATH

    then post its output here

  • C:\>SET PATH

    Path=C:\Program Files (x86)\IntelSWTools\system_studio_2020\OpenCL\sdk\bin\x64;C:\Program Files (x86)\IntelSWTools\system_studio_2020\OpenCL\sdk\bin\x86;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\Win32App\INGR\SPLM\bin;C:\Program Files (x86)\Common Files\Intel\Shared Libraries\redist\intel64\mpirt;C:\Program Files (x86)\Common Files\Intel\Shared Libraries\redist\intel64\compiler;C:\Program Files (x86)\Common Files\Intel\Shared Libraries\redist\ia32\mpirt;C:\Program Files (x86)\Common Files\Intel\Shared Libraries\redist\ia32\compiler;C:\Program Files\Microsoft HPC Pack 2012\Bin\;C:\Program Files (x86)\Common Files\Oracle\Java\javapath;C:\SIMULIA\Commands;C:\Program Files\Microsoft MPI\Bin\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\WINDOWS\System32\OpenSSH\;C:\Program Files (x86)\Windows Kits\8.1\Windows Performance Toolkit\;C:\Program Files\Microsoft SQL Server\Client SDK\ODBC\130\Tools\Binn\;C:\Program Files (x86)\Microsoft SQL Server\140\Tools\Binn\;C:\Program Files\Microsoft SQL Server\140\Tools\Binn\;C:\Program Files\Microsoft SQL Server\140\DTS\Binn\;C:\Program Files (x86)\Common Files\Aveva Shared\Plot\;C:\Program Files (x86)\IVI Foundation\IVI\bin;C:\Program Files\IVI Foundation\IVI\bin;C:\Program Files (x86)\IVI Foundation\VISA\WinNT\Bin\;C:\Program Files\IVI Foundation\VISA\Win64\Bin\;C:\Program Files (x86)\IVI Foundation\VISA\WinNT\Bin;C:\Program Files\Common Files\Autodesk Shared\;C:\Program Files\Microsoft SQL Server\120\Tools\Binn\;C:\Program Files (x86)\Schlumberger\OLGA-S 2017.2.0\Win32;C:\Program Files (x86)\Schlumberger\OLGA-S 2017.2.0\Win64;C:\Program Files\Microsoft SQL Server\Client SDK\ODBC\110\Tools\Binn\;C:\Program Files (x86)\Common Files\AspenTech Shared\;C:\Program Files\Common Files\AspenTech Shared\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\WINDOWS\System32\OpenSSH\;C:\Program Files\Microsoft SQL Server\110\Tools\Binn\;C:\Program Files\Polyspace\R2020a\runtime\win64;C:\Program Files\Polyspace\R2020a\bin;C:\Program Files\Polyspace\R2020a\polyspace\bin;C:\Program Files (x86)\Microsoft SQL Server\120\Tools\Binn\;C:\Program Files\Microsoft SQL Server\120\DTS\Binn\;C:\Program Files (x86)\Cracklock\Bin;C:\Users\Amr Yousry Mowafy\AppData\Local\Microsoft\WindowsApps;AspenTech\Aspen Hydraulics

    PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC

    Path_backup=C:\Program Files\MSC.Software\Patran_x64\2019fp1\bin;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\Win32App\INGR\SPLM\bin;C:\Program Files (x86)\Common Files\Intel\Shared Libraries\redist\intel64\mpirt;C:\Program Files (x86)\Common Files\Intel\Shared Libraries\redist\intel64\compiler;C:\Program Files (x86)\Common Files\Intel\Shared Libraries\redist\ia32\mpirt;C:\Program Files (x86)\Common Files\Intel\Shared Libraries\redist\ia32\compiler;C:\Program Files\Microsoft HPC Pack 2012\Bin\;C:\Program Files (x86)\Common Files\Oracle\Java\javapath;C:\SIMULIA\Commands;C:\Program Files\Microsoft MPI\Bin\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\WINDOWS\System32\OpenSSH\;C:\Program Files (x86)\Windows Kits\8.1\Windows Performance Toolkit\;C:\Program Files\Microsoft SQL Server\Client SDK\ODBC\130\Tools\Binn\;C:\Program Files (x86)\Microsoft SQL Server\140\Tools\Binn\;C:\Program Files\Microsoft SQL Server\140\Tools\Binn\;C:\Program Files\Microsoft SQL Server\140\DTS\Binn\;C:\Program Files (x86)\Common Files\Aveva Shared\Plot\;C:\Program Files (x86)\IVI Foundation\IVI\bin;C:\Program Files\IVI Foundation\IVI\bin;C:\Program Files (x86)\IVI Foundation\VISA\WinNT\Bin\;C:\Program Files\IVI Foundation\VISA\Win64\Bin\;C:\Program Files (x86)\IVI Foundation\VISA\WinNT\Bin;C:\Program Files\Common Files\Autodesk Shared\;C:\Program Files\Microsoft SQL Server\120\Tools\Binn\;C:\Program Files (x86)\Schlumberger\OLGA-S 2017.2.0\Win32;C:\Program Files (x86)\Schlumberger\OLGA-S 2017.2.0\Win64;C:\Program Files\Microsoft SQL Server\Client SDK\ODBC\110\Tools\Binn\;C:\Program Files (x86)\Common Files\AspenTech Shared\;C:\Program Files\Common Files\AspenTech Shared\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\WINDOWS\System32\OpenSSH\;C:\Program Files\Microsoft SQL Server\110\Tools\Binn\;C:\Program Files\Polyspace\R2020a\runtime\win64;C:\Program Files\Polyspace\R2020a\bin;C:\Program Files\Polyspace\R2020a\polyspace\bin;C:\Program Files (x86)\Microsoft SQL Server\120\Tools\Binn\;C:\Program Files\Microsoft SQL Server\120\DTS\Binn\

  • tsiriakstsiriaks 3240 El Camino Real #290, Irvine, CA 92602Forum Coordinator

    ok now modify the value of your PATH environment variable, so that

    C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem

    are in front of everything else

  • AiazziAiazzi Member

    Hi, i have got the same problem and my value of Path environment variable start with C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem

    but it don't still work, what shoul i do? I'm I doing something wrong during the definition of the variable? here theri is the photo of my system variable


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