Script Error 800a01a8

dfjnndfjnn Member
edited October 14 in Preprocessing

Hi. I‘m using ANSYS Workbench Version 15.0.0 for my graduation research project. Using it in Japanese language. As I try open the geometry of the past project by my upperclassman, this error notification came out. Could someone tell what does this mean, and how to solve this??

Thanks!!

Answers

  • mmadoremmadore Forum Coordinator

    @dfjnn One of the following steps may fix the issue:

    1) The issue might be related to a corrupted settings file in the users settings. These are found in the folder

    %APPDATA%\ANSYS

    or

    C:\Users\USERNAME\AppData\Roaming\Ansys

    in which you need to replace with your username. In this folder subfolders can be found for each installed ANSYS version. If you have not done changes to these folders, then you can simply delete (or rename) the folder for the ANSYS version in which the issue appeared. The folder will be re-generated automatically.


    2) If the above does not fix the issue, then it might be related to a corrupted Preferences file. To fix this please copy the file

    C:\Program Files\ANSYS Inc\v150\aisol\AGP\AGPages\Language\en-us\xml\agPreferences.xml

    from your installation folder to

    C:\Users\USERNAME\AppData\Roaming\Ansys\v150\en-us\agPreferences.xml

    which is the same location as mentioned above, that you can open by entering %APPDATA% in the address line of the file explorer.


    Thanks,

    Matt

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