ANSYS Report Generation Problem on ANSYS 2020 R2

Amr_Yousry

When I tried to Overview Report on Workbench, it started to load and then close suddenly without any response, when I checked the Event Viewer I had the following:

In General Tab:

Faulting application name: AnsysWBU.exe, version: 20.2020.150.1, time stamp: 0x5ed13962

Faulting module name: OPENGL32.dll, version: 10.0.19041.546, time stamp: 0xf010886b

Exception code: 0xc0000005

Fault offset: 0x00000000000b11c4

Faulting process id: 0x1c24

Faulting application start time: 0x01d6da21bbac4d3e

Faulting application path: C:\Program Files\ANSYS Inc\v202\aisol\bin\winx64\AnsysWBU.exe

Faulting module path: C:\Windows\SYSTEM32\OPENGL32.dll

Report Id: 82c46870-cf2f-4320-bf13-fc98051915d9

Faulting package full name: 

Faulting package-relative application ID: 

In details tab:

AnsysWBU.exe 20.2020.150.1 5ed13962 OPENGL32.dll 10.0.19041.546 f010886b c0000005 00000000000b11c4 1c24 01d6da21bbac4d3e C:\Program Files\ANSYS Inc\v202\aisol\bin\winx64\AnsysWBU.exe C:\Windows\SYSTEM32\OPENGL32.dll 82c46870-cf2f-4320-bf13-fc98051915d9

In details tab (XML Viewer):

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

 <Provider Name="Application Error" />

 <EventID Qualifiers="0">1000</EventID>

 <Version>0</Version>

 <Level>2</Level>

 <Task>100</Task>

 <Opcode>0</Opcode>

 <Keywords>0x80000000000000</Keywords>

 <TimeCreated SystemTime="2020-12-24T18:22:50.9697638Z" />

 <EventRecordID>54199</EventRecordID>

 <Correlation />

 <Execution ProcessID="0" ThreadID="0" />

 <Channel>Application</Channel>

 <Computer>Amr</Computer>

 <Security />

 </System>

- <EventData>

 <Data>AnsysWBU.exe</Data>

 <Data>20.2020.150.1</Data>

 <Data>5ed13962</Data>

 <Data>OPENGL32.dll</Data>

 <Data>10.0.19041.546</Data>

 <Data>f010886b</Data>

 <Data>c0000005</Data>

 <Data>00000000000b11c4</Data>

 <Data>1c24</Data>

 <Data>01d6da21bbac4d3e</Data>

 <Data>C:\Program Files\ANSYS Inc\v202\aisol\bin\winx64\AnsysWBU.exe</Data>

 <Data>C:\Windows\SYSTEM32\OPENGL32.dll</Data>

 <Data>82c46870-cf2f-4320-bf13-fc98051915d9</Data>

 <Data />

 <Data />

 </EventData>

 </Event>

mmadore

@Amr_Yousry Can you please open a Windows command prompt and type "dxdiag" without the quotes and post screenshots of the output? Is this a new installation or is this something which has worked for you in the past?

Thanks

Matt