The analysis toolbox is empty!

Hi all,

We have an academic license (valid for 4 PC's). One of the PC's is the master. I want to update one of the versions so I downloaded the current version on one of the PC's (not the master) and installed the "ANSYS Products". During that step, I entered the master PC's hostname. Then, I tried to open the workbench but I don't see Fluent and the other tools in the toolbox even though they are checked in the " customize toolbox" (please see the attached screenshot). I googled this issue and tried a couple of solution but none worked.



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