Why can't I see the license manager?

Hello, I've installed R2020 student version remotely on another machine. I built a rigid dynamics simulation but when I click solve it almost immediately says 'fail to submit to server'. I've made the same machine the server but I can't see any license manager in the start menu. I wonder if it failed to install that, due to a firewall or something. Any help much appreciated, thank you.

Answers

  • mmadoremmadore Forum Coordinator

    @hmc197 This error isn't related to a license. ANSYS Student doesn't run with a license manager. Are you trying to solve this from one machine over to another?


    As the message states, "See Solution Information, which may contain more details." If you right click on Solution and Open Solver Files Directory, is there a .out file? If so, please share the full contents.

  • Thanks for the reply. No, there's no .out file. No, I'm accessing the computer remotely but I'm trying to solve the model on the same machine where it's running it.

  • mmadoremmadore Forum Coordinator

    Can you open a windows command prompt and run the command "set" and send the full output?

  • Ok, here's the output:

    C:\Users\wshmc>set

    ALLUSERSPROFILE=C:\ProgramData

    ANSYS202_DIR=C:\Program Files\ANSYS Inc\ANSYS Student\v202\ANSYS

    ANSYS_SYSDIR=winx64

    APPDATA=C:\Users\wshmc\AppData\Roaming

    AWP_LOCALE202=en-us

    AWP_ROOT202=C:\Program Files\ANSYS Inc\ANSYS Student\v202

    CADOE_LIBDIR202=C:\Program Files\ANSYS Inc\ANSYS Student\v202\CommonFiles\Language\en-us

    [email protected]

    CLASS=C:\Program Files\Java\jdk-11.0.8\bin

    CLIENTNAME=mac-wshmc-1

    CommonProgramFiles=C:\Program Files\Common Files

    CommonProgramFiles(x86)=C:\Program Files (x86)\Common Files

    CommonProgramW6432=C:\Program Files\Common Files

    COMPUTERNAME=WIN-MMLS8-2

    ComSpec=C:\WINDOWS\system32\cmd.exe

    DriverData=C:\Windows\System32\Drivers\DriverData

    FPS_BROWSER_APP_PROFILE_STRING=Internet Explorer

    FPS_BROWSER_USER_PROFILE_STRING=Default

    HOMEDRIVE=C:

    HOMEPATH=\Users\wshmc

    LOCALAPPDATA=C:\Users\wshmc\AppData\Local

    LOGONSERVER=\\ITSDC-1

    LSTC_LICENSE=ANSYS

    [email protected]

    [email protected]

    [email protected]

    NUMBER_OF_PROCESSORS=24

    OneDrive=C:\Users\wshmc\OneDrive - Loughborough University

    OneDriveCommercial=C:\Users\wshmc\OneDrive - Loughborough University

    OneDriveLU=C:\Users\wshmc\OneDrive - Loughborough University

    OS=Windows_NT

    Path=C:\Program Files\Java\jdk-11.0.8\bin;C:\Program Files\AdoptOpenJDK\jre-8.0.265.01-hotspot\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Sennheiser\SoftphoneSDK\;C:\Program Files\MATLAB\R2018b\runtime\win64;C:\Program Files\MATLAB\R2018b\bin;C:\Program Files\dotnet\;C:\WINDOWS\System32\OpenSSH\;C:\Users\wshmc\AppData\Local\Microsoft\WindowsApps;

    PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC

    PROCESSOR_ARCHITECTURE=AMD64

    PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 44 Stepping 2, GenuineIntel

    PROCESSOR_LEVEL=6

    PROCESSOR_REVISION=2c02

    ProgramData=C:\ProgramData

    ProgramFiles=C:\Program Files

    ProgramFiles(x86)=C:\Program Files (x86)

    ProgramW6432=C:\Program Files

    PROMPT=$P$G

    PSModulePath=C:\Program Files\WindowsPowerShell\Modules;C:\WINDOWS\system32\WindowsPowerShell\v1.0\Modules

    PUBLIC=C:\Users\Public

    P_SCHEMA=C:\Program Files\ANSYS Inc\ANSYS Student\v202\AISOL\CADIntegration\Parasolid\PSchema

    SESSIONNAME=RDP-Tcp#1

    [email protected]

    SystemDrive=C:

    SystemRoot=C:\WINDOWS

    TEMP=C:\Users\wshmc\AppData\Local\Temp

    TMP=C:\Users\wshmc\AppData\Local\Temp

    UATDATA=C:\WINDOWS\CCM\UATData\D9F8C395-CAB8-491d-B8AC-179A1FE1BE77

    UGII_BASE_DIR=C:\Program Files\Siemens\NX 11.0

    UGII_LANG=english

    UGS_LICENSE_BUNDLE=ACD30;ACD31

    USERDNSDOMAIN=LUNET.LBORO.AC.UK

    USERDOMAIN=LUNET

    USERDOMAIN_ROAMINGPROFILE=LUNET

    USERNAME=wshmc

    USERPROFILE=C:\Users\wshmc

    windir=C:\WINDOWS

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