How can I fix " C:\Users\david\AppData\Local\Temp\AnsysWBDumpFile.dmp "?

Hello, I've been trying to incorporate a mesh into a elbow pipe in Ansys fluent. I'll create the geometry and generate the shape, but when I click on mesh it says an error occurred and that it's in C:\Users\david\AppData\Local\Temp\AnsysWBDumpFile.dmp . I've read the other forums that solve this issue for other people, but non of them have worked for me. I changed the nvidia to higher graphics, I added the dll's, I tried to redownload it, and I've redone the geometry dozens of times.


Any tips on how to help? I'd really like to figure this out so I don't have to run it through citrix...

Answers

  • mmadoremmadore Ansys Employee Posts: 717

    @mcpattydaddy Have you tried renaming your %APPDATA%\Ansys\vXXX directory to vXXX.old where vXXX is the version you're running? Does this only happen with that one project?

  • mcpattydaddymcpattydaddy Member Posts: 4

    I did try that, and it still popped up with the same error. I've also tried different projects and the same message pops up, some in fluent and others in static structural.

  • mcpattydaddymcpattydaddy Member Posts: 4

    I have the dump file copied to my desktop, it won't allow me to place it here. It's encrypted, but I can send it to someone on the support team to see what it says and maybe that will provide an answer to why it's giving me such problems.

  • mmadoremmadore Ansys Employee Posts: 717

    Please open a Windows command prompt and run the command "set" and return the full output.

  • mcpattydaddymcpattydaddy Member Posts: 4

    C:\Users\david>set

    ADSK_CLM_WPAD_PROXY_CHECK=FALSE

    ALLUSERSPROFILE=C:\ProgramData

    ANSYS211_DIR=C:\Users\david\Desktop\ANSYS\ANSYS Inc\ANSYS Student\v211\ANSYS

    ANSYS_SYSDIR=winx64

    APPDATA=C:\Users\david\AppData\Roaming

    AWP_LOCALE211=en-us

    AWP_ROOT211=C:\Users\david\Desktop\ANSYS\ANSYS Inc\ANSYS Student\v211

    CADOE_LIBDIR211=C:\Users\david\Desktop\ANSYS\ANSYS Inc\ANSYS Student\v211\CommonFiles\Language\en-us

    CommonProgramFiles=C:\Program Files\Common Files

    CommonProgramFiles(x86)=C:\Program Files (x86)\Common Files

    CommonProgramW6432=C:\Program Files\Common Files

    COMPUTERNAME=DESKTOP-LRHAV4F

    ComSpec=C:\WINDOWS\system32\cmd.exe

    DriverData=C:\Windows\System32\Drivers\DriverData

    HOMEDRIVE=C:

    HOMEPATH=\Users\david

    LOCALAPPDATA=C:\Users\david\AppData\Local

    LOGONSERVER=\\DESKTOP-LRHAV4F

    LSTC_LICENSE=ANSYS

    NUMBER_OF_PROCESSORS=8

    OMP_NUM_THREADS=8

    OneDrive=C:\Users\david\OneDrive

    OneDriveConsumer=C:\Users\david\OneDrive

    OS=Windows_NT

    Path=C:\WINDOWS;C:\WINDOWS;C:\WINDOWS;C:\WINDOWS;C:\WINDOWS;C:\WINDOWS;C:\WINDOWS;C:\WINDOWS;C:\WINDOWS;C:\WINDOWS;C:\WINDOWS;C:\WINDOWS;C:\WINDOWS;C:\WINDOWS;C:\WINDOWS;C:\WINDOWS;C:\WINDOWS;C:\WINDOWS;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\iCLS\;C:\Program Files\Intel\Intel(R) Management Engine Components\iCLS\;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;%SYSTEMROOT%\System32\WindowsPowerShell\v1.0\;%SYSTEMROOT%\System32\OpenSSH\;C:\Program Files\MATLAB\bin;C:\Users\david\AppData\Local\Microsoft\WindowsApps;

    PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC

    PROCESSOR_ARCHITECTURE=AMD64

    PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 158 Stepping 9, GenuineIntel

    PROCESSOR_LEVEL=6

    PROCESSOR_REVISION=9e09

    ProgramData=C:\ProgramData

    ProgramFiles=C:\Program Files

    ProgramFiles(x86)=C:\Program Files (x86)

    ProgramW6432=C:\Program Files

    PROMPT=$P$G

    PSModulePath=C:\Program Files\WindowsPowerShell\Modules;C:\WINDOWS\system32\WindowsPowerShell\v1.0\Modules

    PUBLIC=C:\Users\Public

    SESSIONNAME=Console

    SystemDrive=C:

    SystemRoot=C:\WINDOWS

    TEMP=C:\Users\david\AppData\Local\Temp

    TMP=C:\Users\david\AppData\Local\Temp

    USERDOMAIN=DESKTOP-LRHAV4F

    USERDOMAIN_ROAMINGPROFILE=DESKTOP-LRHAV4F

    USERNAME=david

    USERPROFILE=C:\Users\david

    windir=C:\WINDOWS

  • mmadoremmadore Ansys Employee Posts: 717

    Please run dxdiag from a Windows command prompt and send the full output.

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