License error with Fluent 2021 R1
rswitt
Member Posts: 1
I've done the first install of the newest version of Fluent (2021 R1). Unfortunately it's throwing a licensing error when starting. We've just upgraded our license server to the newest version. My guess is that we need a new license file, but was told we needed to open a discussion here first.
Opening input/output transcript to file "C:\Users\<username>\fluent-20210216-095056-19580.trn".
Welcome to ANSYS Fluent 2021 R1
Copyright 1987-2021 ANSYS, Inc. All Rights Reserved.
Unauthorized use, distribution or duplication is prohibited.
This product is subject to U.S. laws governing export and re-export.
For full Legal Notice, see documentation.
Build Time: Nov 20 2020 15:50:02 EST Build Id: 10179
ANSYS LICENSE MANAGER ERROR:Failover feature 'CFD Solver - Level 2' is not available.
Request name cfd_solve_level2 does not exist in the licensing pool.
No such feature exists.
Feature: cfd_solve_level2
License path: [email protected]<server>.edu;
FlexNet Licensing error:-5,147
Hit return to exit.
Unexpected license problem; exiting.
Comments
@rswitt The ASC on your account should be able to go to the ANSYS Licensing Portal (licensing.ansys.com) and download an updated license for your license server that will resolve this issue.
You probably also need to reset your Licensing Client Settings. Open the Licensing Client Settings for your local installation, got to User Preferences and click "Reset to Default".