The installation completed with warnings/errors

Hi. It says "Review any .err or .log files in :C:\Program Files\ANSYS Inc\ANSYS Student" and when I open the detailed progress log it says "Problems were encountered running the licensing configuration" and "Error creating shortcut: Product is not installed under unified build location or the content under commonfiles/globalsettings/relinfo.xml is empty, Ansys start menu Shortcut append revision cannot be determined."

Also "SC Workbench PlugIn ..... Not Configured"

I've downloaded and deleted Ansys Student multiple times now with the last attempt with real-time scanning for viruses in folders turned off and still no luck. Any insight into the matter would be greatly appreciated.

Alexander

Tagged:

Answers

  • mmadoremmadore Posts: 1,088Ansys Employee

    @Zander101 Please share the full install.err output.

  • pedroaumpedroaum Posts: 3Member

    I have the same problem.

    I also tried reinstall and install multiple times.

    %%%%%%%%%%%%%%%%%%%%%%%

    SC Workbench PlugIn ..... Not Configured

    Successfully created file associations.


  • Zander101Zander101 Posts: 13Member

    Hi mmadore, here is the install text file:


  • Zander101Zander101 Posts: 13Member

    >>>--------------------------------------->

    Start Installation: Sat Feb 20 19:48:15 2021

    Revision: 2021 R1


    Platform specifics:

      Windows

    Username of Installer: LAPTOP-HVB177ER\ABurc

    User Has Administrator Privileges

    C:\Users\ABurc\AppData\Local\Temp\ans_install_tmp12204\instcore.exe -usetempdir C:\Users\ABurc\AppData\Local\Temp\ans_install_tmp12204 -launchdir C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64 -admin

    Initial mount directory:

      C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64

    Installation Directory:

      C:\Program Files\ANSYS Inc\ANSYS Student


    Windows x64

         EnSight





    Date verification complete...No conflicts found.


    The installation will copy the prerequisite setup files from the media in case you need to reconfigure later or if you need to configure client machines for products installed to a network share.

    This may take a while ...

    Successfully copied prerequisites from media.


    You don't need to install any prerequisites.


    Reading the installation media contents - please wait.

  • Zander101Zander101 Posts: 13Member

    Reading the installation media contents - please wait.


     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\framewrk\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\instcore\tcl\COMMON.TGZ ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\instcore\tcl\WINX64.TGZ ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\common\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\commoninstall\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\configs\common\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\cpythext\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\cpythnew\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\turbogrd\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\configs\tg\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\cfxcomon\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\instutil\INSTUTIL.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\instcore\tcl\COMMON.TGZ ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\instcore\tcl\WINX64.TGZ ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\instcore\tk\COMMON.TGZ ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\instcore\tk\WINX64.TGZ ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\configs\clientlicensing\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\configs\wb\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\sgcharts\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\fwgfx\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\addins\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\addincfg\wb\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\corewb\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\cads\cadaisol\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\cads\cadregistry\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\addins\injmold\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\ekm\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\addincfg\ekm\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\addincfg\minerva\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\meshing\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\blademodeler\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\apipsrv\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\designmodeler\WINX64.7z ...

  • Zander101Zander101 Posts: 13Member

    Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\designmodeler\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\syscplg\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\cfxcomon\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\rsm\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\addincfg\turbosys\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\sec\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\ccm\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\cads\acispara\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\ansys\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\addprintgeometry\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\configs\ansys\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\addincfg\ansys\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\solver\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\aas\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\data\DATA.GZ ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\apdl\APDL.GZ ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\geompara\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\addincfg\mech\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\autodyn\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\addincfg\autodyn\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\aqwa\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\addincfg\aqwa\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\configs\aqwa\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\polyflow\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\configs\polyflow\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\addincfg\polyflow\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\cfx\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\addincfg\cfx\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\configs\cfx\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\post\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\cfxcomon\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\cff\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\fluentc\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\fluents\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\fluenta\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\fluentu\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\fluentp\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\fluentm\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\fluent2d\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\fluent2ddp\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\fluent3d\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\fluent3ddp\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\addincfg\fluent\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\configs\fluent\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\distcomp\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\addincfg\cfdpost\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\aview\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\configs\aview\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\spaceclm\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\configs\spaceclm\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\icemwb\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\electro\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\ecadxltr\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\cads\spatialiop\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\acp\WINX64.7z ...

  • Zander101Zander101 Posts: 13Member

    Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\addins\acp\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\configs\acp\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\hlp\hlpviewer\HLPVIEWER.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\configs\help\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\tp\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\tp\hdf5\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\tp\zlib\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\tp\openjre\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\chemkin\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\configs\chemkin\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\addincfg\chemkin\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\forte\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\addincfg\forte\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\configs\forte\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\ensight\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\configs\ensight\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\nexus\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\fensap\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\configs\fensap\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\configs\ansconfigdll\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\addincfg\granta_gateway\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\addins\granta_gateway\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\addincfg\granta_selector\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\addins\granta_selector\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\ensight_components\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\cads\stride\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\student\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\license\WINX64.7z ...

     Extraction: C:\Users\ABurc\Downloads\ANSYSACADEMICSTUDENT_2021R1_WINX64\clclient\WINX64.7z ...

    RSS is disabled

  • Zander101Zander101 Posts: 13Member

    Performing licensing configuration via the following command...

      "C:\Program Files\ANSYS Inc\ANSYS Student\Shared Files\bin\winx64\tclsh.exe" "C:\Program Files\ANSYS Inc\ANSYS Student\Shared Files\Licensing\licadmin\scripts\LicAdminMain.itcl" -silentinstallclient -release "2021 R1" -lang en-us 


    Problems were encountered running the licensing configuration.


    Running C:\Program Files\ANSYS Inc\ANSYS Student\v211\commonfiles\configs\winx64\config\AnsConfigCommon.exe

    Configuring ANSYS TurboGrid ...




    Running C:\Program Files\ANSYS Inc\ANSYS Student\v211\commonfiles\configs\winx64\config\AnsConfigTG.exe

    Creating Start Menu items for Ansys client licensing ...

    Running C:\Program Files\ANSYS Inc\ANSYS Student\v211\commonfiles\configs\winx64\config\AnsConfigWB.exe

    Running "C:\Program Files\ANSYS Inc\ANSYS Student\v211\RSM\bin\AnsConfigRSM.exe" -encodingUTF8




    Configuring RSM...

  • Zander101Zander101 Posts: 13Member

    Configuring default RSM and ARC Port numbers for 21.1 ...




    Done!








    User has Administrator privileges








    ----------------------------------------------------------------------------------




    Error creating shortcut: Product is not installed under unified build location or the content under commonfiles/globalsettings/relinfo.xml is empty, Ansys start menu Shortcut append revision cannot be determined.

    Running C:\Program Files\ANSYS Inc\ANSYS Student\v211\commonfiles\configs\winx64\config\AnsConfigANSYS.exe

    Running C:\Program Files\ANSYS Inc\ANSYS Student\v211\commonfiles\configs\winx64\config\AnsConfigAQWA.exe

    Running C:\Program Files\ANSYS Inc\ANSYS Student\v211\commonfiles\configs\winx64\config\AnsConfigCFX.exe

    Configuring ANSYS Viewer ...

    Running C:\Program Files\ANSYS Inc\ANSYS Student\v211\commonfiles\configs\winx64\config\AnsConfigSpaceClaim.exe

    Configuring ACP ...




    Running C:\Program Files\ANSYS Inc\ANSYS Student\v211\commonfiles\configs\winx64\config\AnsConfigACP.exe

    Configuring Help ...




    Running C:\Program Files\ANSYS Inc\ANSYS Student\v211\commonfiles\configs\winx64\config\AnsConfigHelp.exe




    ANSYS Internet Doc has been configured.

    Running C:\Program Files\ANSYS Inc\ANSYS Student\v211\commonfiles\configs\winx64\config\AnsConfigCHEMKIN.exe

    Running C:\Program Files\ANSYS Inc\ANSYS Student\v211\commonfiles\configs\winx64\config\AnsConfigFORTE.exe

    Configuring EnSight ...




    Running C:\Program Files\ANSYS Inc\ANSYS Student\v211\commonfiles\configs\winx64\config\AnsConfigEnsight.exe

    Running C:\Program Files\ANSYS Inc\ANSYS Student\v211\commonfiles\configs\winx64\config\AnsConfigFENSAP.exe

    Running "C:\Program Files\ANSYS Inc\ANSYS Student\v211\aisol\..\commonfiles\CAD\bin\winx64\Ans.CadInt.CADConfigurationUtility.exe"








    Log files is C:\Program Files\ANSYS Inc\ANSYS Student\v211\CADConfigLogs\Latest\CADConfigurationMgr.log




    MessageLogger.logFilePath is C:\Program Files\ANSYS Inc\ANSYS Student\v211\CADConfigLogs\Latest\CADConfigurationMgr.log




    ErrorLogger.errorFilePath is C:\Program Files\ANSYS Inc\ANSYS Student\v211\CADConfigLogs\CADConfigurationMgr.err




    Prerequisites ..... Configure Success




    SC Workbench PlugIn ..... Not Configured




    The installation completed with warnings/errors. Review any .err or .log files in:

    C:\Program Files\ANSYS Inc\ANSYS Student


    Installation Complete: Sat Feb 20 19:58:54 2021

    <---------------------------------------<<<

  • Zander101Zander101 Posts: 13Member

    I've also uploaded the contents.

    Cheers


    Alexander

  • Zander101Zander101 Posts: 13Member

    I had to do it in separate posts since there seems to be a character limit.

  • mmadoremmadore Posts: 1,088Ansys Employee

    @Zander101 and @pedroaum

    Other than the error with SC Workbench PlugIn, are you encountering errors with running the applications?

    Can you try installing each of the prerequisites manually from C:\Program Files\ANSYS Inc\ANSYS Student\v211\prereq

    Next try running C:\Program Files\ANSYS Inc\ANSYS Student\v211\ProductConfig.exe

  • Zander101Zander101 Posts: 13Member

    Hi, I'm not sure what files are the prerequisites in prereq and I thought I had already installed them when I did the main installation? Also, I can't find ProductConfig.exe in v211. Do you think this is part of the problem?


    Cheers

  • mmadoremmadore Posts: 1,088Ansys Employee

    @Zander101 there should be a ProductConfig.exe. I recommend uninstalling and reinstalling. Make sure you are installing using Right-click -> Run as administrator. Another problem that may be happening is that you may not be able to edit the registry, that can cause the errors in the install. Can you share the C:\Program Files\ANSYS Inc\ANSYS Student\v211\CADConfigLogs\Latest\CADConfigurationMgr.log file?

  • Zander101Zander101 Posts: 13Member

    Yeah sure.

    Previous configuration log backed up to: C:\Program Files\ANSYS Inc\ANSYS Student\v211\CADConfigLogs\Latest\..\20210220\CADConfigurationMgr_195853.log


    ___________________________________________________________________________

    ______________________________________________________________________

    Execution Time:     20/02/2021 19:58:53

    Local OS Version:    Microsoft Windows NT 6.2.9200.0

    Network Installation:  False

    Machine Name:      LAPTOP-HVB177ER

    Current User:      LAPTOP-HVB177ER\ABurc

    Role:          Administrator


    Mode: Configure

  • Zander101Zander101 Posts: 13Member

    And thanks for the response btw.

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