License issue: hfss_solve does not exist in the licensing pool
When we check our installed license we can see the following hfss component:
Users of hfsshpc: (Total of 1024 licenses issued; Total of 0 licenses in use)
Users of elec_solve_hfss: (Total of 275 licenses issued; Total of 0 licenses in use)
However, we got the following errors when running Ansys.
“Failed to enable feature using current license settings. Not that Pro, Premium, Enterprise licenses are available on your server. To use these licenses check the corresponding UI option. For more information, search for “PPE” in the help documentation. Failover feature ;HFSS solver’ specified in license preferences is not available. Request name hfss_solve does not exist in the licensing pool. No such feature exists. Feature: hfss_solve License path: 1055@licenseserver_info_here: FlexNet Licensing error: -5,147"
Our target system and license server are all running Linux.
Thanks a lot,