Accessing Lumerical technical support
Community technical support
Community support is available on the Ansys Learning Forum. Posts your inquiries or request in ALF. Lumerical technical resources are available for both community and premium users. See this post for details.
Commercial technical support
Technical support (email and phone) for customers with a commercial license is provided through the Lumerical Support Portal. We are not using the Ansys Customer Portal. To find the support email address and phone number, please: