ANSYS Workbench not opening

When I open ANSYS Workbench 2020 R2, the loading window opens, but after that, the application is not opened. I have tried reinstalling the software, and it did not work.

This message is shown in the event viewer of windows.


Application: AnsysFWW.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: System.AccessViolationException

  at Tao.Platform.Windows.Gdi.ChoosePixelFormat(IntPtr, PIXELFORMATDESCRIPTOR ByRef)

  at Ansys.UI.Toolkit.SWF.SWFGLControl..ctor(Ansys.UI.Toolkit.GLFormat)

  at Ansys.UI.Toolkit.SWF.UIFactory.newGLControl(Ansys.UI.Toolkit.GLFormat)

  at Ansys.UI.Toolkit.UIFactory.newGLControl(Ansys.UI.Toolkit.GLFormat)

  at Ansys.UI.Toolkit.GLControl..ctor(Ansys.UI.Toolkit.GLFormat)

  at Ansys.UI.Graphics.Window.GLWindow..ctor(Ansys.UI.Graphics.IConfiguration)

  at Ansys.Graphics.Views.ChartView..ctor(System.String)


Exception Info: System.Reflection.TargetInvocationException

  at System.RuntimeMethodHandle.InvokeMethod(System.Object, System.Object[], System.Signature, Boolean)

  at System.Reflection.RuntimeConstructorInfo.Invoke(System.Reflection.BindingFlags, System.Reflection.Binder, System.Object[], System.Globalization.CultureInfo)

  at Ansys.Utilities.FactoryObj`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].CreateInstance(System.String, System.Object[])

  at Ansys.UI.Workspaces.Workspace.CreateView(Ansys.UI.Views.ViewMetaData, Single)

  at Ansys.UI.Workspaces.Workspace.Create(Ansys.UI.Views.ViewCategory, Single, System.String[])

  at Ansys.UI.Views.PageManager.CreateChartPane()

  at Ansys.UI.Views.PageManager.CreateAllPanes()

  at Ansys.UI.Workspaces.ASimWorkspace.InitializeLayout()

  at Ansys.UI.Workspaces.Workspace.Create()

  at Ansys.UI.MainWindow.Create(System.String, Int32, Int32, Int32, Int32, Ansys.UI.Toolkit.WindowState, Int32)

  at Ansys.UI.UIManager.CreateWindow(System.String)

  at Ansys.UI.UIManager.StartUIItems(System.String)

  at Ansys.UI.UIManager.Start(System.String)

  at Ans.Program.Runtime.DoRun()

  at Ans.Program.Windowed.WinExecutable.Run(Ans.Program.CommandLineParse)

  at Ans.Program.Windowed.WinExecutable.Main(System.String[])


Faulting application name: AnsysFWW.exe, version: 20.2.0.0, time stamp: 0x5ecd4a3a

Faulting module name: KERNELBASE.dll, version: 10.0.19041.906, time stamp: 0x2f2f77bf

Exception code: 0xe0434352

Fault offset: 0x0000000000034b59

Faulting process id: 0x451c

Faulting application start time: 0x01d73a0bc42a7806

Faulting application path: C:\Program Files\ANSYS Inc\v202\Framework\bin\Win64\AnsysFWW.exe

Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll

Report Id: d43b170d-c4cb-45b0-afb2-8260ca51f82b

Faulting package full name: 

Faulting package-relative application ID: 

Answers

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