Ansys Mechanical APDL on Citrix: Issues with Selecting Different Directories to Save Files

In Ansys Mechanical APDL, the File drop down menu is not performing correctly and from testing it looks like an issue between Ansys and Citrix.

The problem:

When Ansys is run as a virtual application, on Citrix, the selection of the directory to which you want to save the file is not working. The directory tree window doesn't change to the directory which was selected.

Troubleshooting:

We ran Ansys Mechanical APDL on a local hard drive and did not experience the problem.

Ansys was run from Citrix by different, and each user experienced the problem.

Theory:

The issue is caused by possible compatibility issues between Ansys and Citrix.

Question:

Has a similar issue been experienced by other Ansys users at universities which use Citrix for virtual application delivery?

Have you experienced this issue on Citrix or any other virtual application delivery system?

A solution to this issue is being requested.

Thanks!

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