ANSYS Academic Research License-No. of Cores

Hello,

My research group currently has purchased an ANSYS Academic Mechanical & Electromagnetic Research License for a 32 core cluster we use. We were under the impression that this would allow us to use 16 cores of our cluster, since it comes with an in-built 16 core HPC per task. 

However, on running Icepak simulations, I find that I am only able to use 4 cores. When I try using anything more than 4 cores, I get an error message as follows on the Fluent solver:-

"Capability ANSYS Icepak Parallel does not exist in the ANSYS Licensing pool". I have attached a screenshot of the message for your reference. 

Could someone let me know how I go about troubleshooting this? 

 

Thanks

Comments

  • tsiriakstsiriaks 3240 El Camino Real #290, Irvine, CA 92602Member
    edited October 2018

    Hi upot2,

    Open Client ANSLIC_ADMIN Utility v1xx > View Status/Diagnostics Options > Display the License Status > Wait until the status come up, then click Write to File.

    Please post the content of the file that is written.

    Thank you,

    Win

  • upot2upot2 Member
    edited October 2018

    Hello tsiriaks,

     

    Below is the content of the file that you had requested. This is an ANSYS Academic Research License purchased through the University, which is supposed to support 16 cores. Please let me know what the issue maybe. Thanks. 

     

    Oct 11, 2018 20:13: Attempting to display the license status...

      

    ====================================================================================================

    DISPLAY THE LICENSE STATUS:

     

    ANSYS Licensing Interconnect path = [email protected]

     

    ANSYS FLEXlm license path = [email protected]

     

     

    ***** Note: Due to a FLEXlm limitation, all tasks may not be found *****

     

    <================================================================================>

    <================================================================================>

     

     

    ***** LICENSE SERVER STATUS: [email protected] *****

     

     

    lmutil - Copyright (c) 1989-2015 Flexera Software LLC. All Rights Reserved.

    Flexible License Manager status on Thu 10/11/2018 20:13

     

    [Detecting lmgrd processes...]

    License server status: [email protected]

        License file(s) on WebStoreLicMgr3: D:Program FilesANSYS IncShared FilesLicensinglicense_filesansyslmd.lic:

     

    WebStoreLicMgr3: license server UP (MASTER) v11.13.1

     

    Vendor daemon status (on WebStoreLicMgr3):

     

      ansyslmd: UP v11.13.1

    Feature usage info:

     

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    Users of aa_r_cfd:  (Total of 25 licenses issued;  Total of 0 licenses in use)

     

    Users of afsp_gui:  (Total of 580 licenses issued;  Total of 0 licenses in use)

     

    Users of afsp_optigrid:  (Total of 580 licenses issued;  Total of 0 licenses in use)

     

    Users of afsp_viewmerical:  (Total of 580 licenses issued;  Total of 0 licenses in use)

     

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      floating license

     

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    Users of hfss_transient_solve:  (Total of 555 licenses issued;  Total of 0 licenses in use)

     

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    Users of siwave_level1:  (Total of 560 licenses issued;  Total of 0 licenses in use)

     

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    Users of simplorer_vhdlams:  (Total of 555 licenses issued;  Total of 0 licenses in use)

     

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      floating license

     

        Davide metztli-wks metztli-wks 13636 (v2017.0710) (WebStoreLicMgr3/1055 3428), start Thu 10/11 98, 6 licenses

     

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    Users of aa_t_a:  (Total of 500 licenses issued;  Total of 0 licenses in use)

     

      

     

    ====================================================================================================

  • jcalleryjcallery Member
    edited October 2018

    Hi upot2,

    If you are not running version 19.0 or greater of the license manager on the license server, please upgrade the license manager to 19.2.

    Additionally which version of Icepak are you running?

     

    Thank you,

    Jake

  • upot2upot2 Member
    edited October 2018

    Hello jcallery, 

    I am running Icepak 19.0. So would you suggest upgrading the license manager to 19.2 on the license server?

     

    Thanks

     

  • jcalleryjcallery Member
    edited October 2018

    Hi upot2,

    Yes, I would suggest upgrading to 19.2 on the license server.  I may have been mistaken at when the bundle names for the license features changed.  It may have been 19.1 instead of 19.0.

    In either case, please try updating the license server to 19.2

    Thank you,

    Jake

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