Ansys Discovery Student - No License Found

As other users in this forum have reported, the Ansys Discovery Student version does not find any licenses after installing.


In my case, I've downloaded it and installed in a different drive (E:/) than the standard one (C:/). Other than that, I've followed every procedure correctly. Also, I have not found a student.lic file in my installation directory nor have I found the ANSYSLI_ELASTIC and ANSYSLI_LCP environment variables in my system.

Could someone help us all to find what's wrong?

Comments

  • Geo KarnosGeo Karnos Posts: 504Ansys Employee

    Under %TEMP%\.ansys, you should see a file named"

    licdebug.DISCOVERY.212.out

    Are there any errors listed in that file? Can you post the contents? Not the file as we are not permitted to open them.

  • LFSSLFSS Posts: 5Member
    edited October 5

    2021/10/01 21:29:36  ERROR        C:\Program Files\ANSYS Inc\v212\licensingclient\winx64\lmutil.exe does not exist

    2021/10/01 21:29:36  ERROR        C:\Program Files\ANSYS Inc\v212\licensingclient\winx64\lmutil.exe does not exist

    2021/10/01 21:29:36  ERROR        "C:\Program Files\ANSYS Inc\v212\licensingclient\winx64\ansyscl.exe" does not exist.

    2021/10/01 21:29:36  CONNECT_ERROR    16167:1,16166:1                                   0/0/0/0  7952:DISCOVERY:luizf@DESKTOP-M6UHUJS:winx64        0:192.168.15.10   

    Unable to connect to or start local server.

    2021/10/01 21:29:36  CONNECT_ERROR    16167:1,16166:1                                   0/0/0/0  7952:DISCOVERY:luizf@DESKTOP-M6UHUJS:winx64        0:192.168.15.10   

    Unable to connect to or start local server.

    2021/10/01 21:29:36  CUSTOMERNO                                                0/0/0/0  7952:DISCOVERY:luizf@DESKTOP-M6UHUJS:winx64        0:192.168.15.10   

    Not connected to a server for Licensing Client Proxy actions.

    2021/10/01 21:29:36  ERROR        C:\Program Files\ANSYS Inc\v212\licensingclient\winx64\lmutil.exe does not exist

    2021/10/01 21:29:36  ERROR        "C:\Program Files\ANSYS Inc\v212\licensingclient\winx64\ansyscl.exe" does not exist.

    2021/10/01 21:29:36  CONNECT_ERROR    16079                                        0/0/0/0  7952:DISCOVERY:luizf@DESKTOP-M6UHUJS:winx64        0:192.168.15.10   

    Unable to connect to or start local server.

    2021/10/01 21:29:36  CONNECT_ERROR    16079                                        0/0/0/0  7952:DISCOVERY:luizf@DESKTOP-M6UHUJS:winx64        0:192.168.15.10   

    Unable to connect to or start local server.

    2021/10/01 21:29:36  ERROR        C:\Program Files\ANSYS Inc\v212\licensingclient\winx64\lmutil.exe does not exist

    2021/10/01 21:29:36  ERROR        "C:\Program Files\ANSYS Inc\v212\licensingclient\winx64\ansyscl.exe" does not exist.

    2021/10/01 21:29:36  CONNECT_ERROR    16308                                        0/0/0/0  7952:DISCOVERY:luizf@DESKTOP-M6UHUJS:winx64        0:192.168.15.10   

    Unable to connect to or start local server.

    2021/10/01 21:29:36  CONNECT_ERROR    16308                                        0/0/0/0  7952:DISCOVERY:luizf@DESKTOP-M6UHUJS:winx64        0:192.168.15.10   

    Unable to connect to or start local server.

    2021/10/01 21:29:36  ERROR        C:\Program Files\ANSYS Inc\v212\licensingclient\winx64\lmutil.exe does not exist

    2021/10/01 21:29:36  ERROR        "C:\Program Files\ANSYS Inc\v212\licensingclient\winx64\ansyscl.exe" does not exist.

    2021/10/01 21:29:36  CONNECT_ERROR    7                                          0/0/0/0  7952:DISCOVERY:luizf@DESKTOP-M6UHUJS:winx64        0:192.168.15.10   

    Unable to connect to or start local server.

    2021/10/01 21:29:36  CONNECT_ERROR    7                                          0/0/0/0  7952:DISCOVERY:luizf@DESKTOP-M6UHUJS:winx64        0:192.168.15.10   

    Unable to connect to or start local server.

    2021/10/01 21:29:36  ERROR        C:\Program Files\ANSYS Inc\v212\licensingclient\winx64\lmutil.exe does not exist

    2021/10/01 21:29:36  ERROR        "C:\Program Files\ANSYS Inc\v212\licensingclient\winx64\ansyscl.exe" does not exist.

    2021/10/01 21:29:36  CONNECT_ERROR    0                                          0/0/0/0  7952:DISCOVERY:luizf@DESKTOP-M6UHUJS:winx64        0:192.168.15.10   

    Unable to connect to or start local server.

    2021/10/01 21:29:36  CONNECT_ERROR    0                                          0/0/0/0  7952:DISCOVERY:luizf@DESKTOP-M6UHUJS:winx64        0:192.168.15.10   

    Unable to connect to or start local server.



    These are the errors present in the .out file.

    From what I've noticed, it's trying to pull a license file from a disk (C:) that was not used on the install procedure. Maybe redirecting it to search for the file in the correct disk should do the trick, but how can one do that?

  • LFSSLFSS Posts: 5Member

    Just so that this post doesn't go into inactivity, I've found that my Ansys Discovery installation is referencing to a license file in another disk, not the one where it was installed. Finding a way to redirect the license check could be the solution to my and others' problems.

    021/10/01 21:29:36  ERROR        C:\Program Files\ANSYS Inc\v212\licensingclient\winx64\lmutil.exe does not exist

    2021/10/01 21:29:36  ERROR        C:\Program Files\ANSYS Inc\v212\licensingclient\winx64\lmutil.exe does not exist

    2021/10/01 21:29:36  ERROR        "C:\Program Files\ANSYS Inc\v212\licensingclient\winx64\ansyscl.exe" does not exist.

    2021/10/01 21:29:36  CONNECT_ERROR    16167:1,16166:1                                   0/0/0/0  7952:DISCOVERY:luizf@DESKTOP-M6UHUJS:winx64        0:192.168.15.10   

    Unable to connect to or start local server.

  • Geo KarnosGeo Karnos Posts: 504Ansys Employee

    What is the output from opening a DOS Command Prompt and typing in:

    set

  • LFSSLFSS Posts: 5Member

    C:\Users\USER>set


    ALLUSERSPROFILE=C:\ProgramData


    AME=E:\Amesim\Amesim


    ANSYS212_DIR=E:\ANSYS Inc\ANSYS Student\v212\ANSYS


    ANSYS_SYSDIR=winx64


    ANS_OLD_ATTACH=1


    APPDATA=C:\Users\USER\AppData\Roaming


    AWP_LOCALE212=en-us


    AWP_ROOT212=E:\ANSYS Inc\ANSYS Student\v212


    CADOE_LIBDIR212=E:\ANSYS Inc\ANSYS Student\v212\CommonFiles\Language\en-us


    CDLMD_LICENSE_FILE=license.dat


    CommonProgramFiles=C:\Program Files\Common Files


    CommonProgramFiles(x86)=C:\Program Files (x86)\Common Files


    CommonProgramW6432=C:\Program Files\Common Files


    COMPUTERNAME=DESKTOP-M6UHUJS


    ComSpec=C:\Windows\system32\cmd.exe


    DriverData=C:\Windows\System32\Drivers\DriverData


    FPS_BROWSER_APP_PROFILE_STRING=Internet Explorer


    FPS_BROWSER_USER_PROFILE_STRING=Default


    HOMEDRIVE=C:


    HOMEPATH=\Users\USER


    ICEMCFD_SYSDIR=win64_amd


    I_MPI_SMPD_VERSION_CHECK=disable


    KEYSHOT_EXTERNAL_LICENSE_FOLDER=E:\Siemens\Solid Edge\Program


    LMS_LICENSE=C:\Users\USER\Documents\Amesim_License\LMS_NO_SERVER.lic


    LOCALAPPDATA=C:\Users\USER\AppData\Local


    LOGONSERVER=\\DESKTOP-M6UHUJS


    LSTC_LICENSE=ANSYS


    NUMBER_OF_PROCESSORS=8


    OneDrive=C:\Users\USER\OneDrive


    OneDriveConsumer=C:\Users\USER\OneDrive


    OS=Windows_NT


    Path=E:\Amesim\Amesim;E:\Amesim\Amesim\win64;E:\Amesim\Amesim\win32;E:\Amesim\Amesim\sys\mingw32\bin;E:\Amesim\Amesim\sys\python\win64;E:\Amesim\System Architect\win64;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Windows\System32\OpenSSH\;C:\Program Files\NVIDIA Corporation\NVIDIA NvDLISR;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\Users\USER\AppData\Local\Programs\Python\Python39\Scripts\;C:\Users\USER\AppData\Local\Programs\Python\Python39\;C:\Users\USER\AppData\Local\Microsoft\WindowsApps;


    PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC


    PROCESSOR_ARCHITECTURE=AMD64


    PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 94 Stepping 3, GenuineIntel


    PROCESSOR_LEVEL=6


    PROCESSOR_REVISION=5e03


    ProgramData=C:\ProgramData


    ProgramFiles=C:\Program Files


    ProgramFiles(x86)=C:\Program Files (x86)


    ProgramW6432=C:\Program Files


    PROMPT=$P$G


    PSModulePath=C:\Program Files\WindowsPowerShell\Modules;C:\Windows\system32\WindowsPowerShell\v1.0\Modules


    PUBLIC=C:\Users\Public


    SESSIONNAME=Console


    SE_LICENSE_SERVER=e:\Siemens\Solid Edge\Preferences\SELicense.lic


    SYSSYN=E:\Amesim\System Architect


    SystemDrive=C:


    SystemRoot=C:\Windows


    TEMP=C:\Users\USER\AppData\Local\Temp


    TMP=C:\Users\USER\AppData\Local\Temp


    USERDOMAIN=DESKTOP-M6PAHUJS


    USERDOMAIN_ROAMINGPROFILE=DESKTOP-M6PAHUJS


    USERNAME=USER


    USERPROFILE=C:\Users\USER


    windir=C:\Windows

  • Patrick3463Patrick3463 Posts: 6Member

    I have the exact same issue.

    2021/10/20 23:00:44  ERROR        C:\Program Files\ANSYS Inc\v212\licensingclient\winx64\lmutil.exe does not exist

    2021/10/20 23:00:44  ERROR        C:\Program Files\ANSYS Inc\v212\licensingclient\winx64\lmutil.exe does not exist

    2021/10/20 23:00:44  ERROR        "C:\Program Files\ANSYS Inc\v212\licensingclient\winx64\ansyscl.exe" does not exist.

    2021/10/20 23:00:44  CONNECT_ERROR    16167:1,16166:1      

    etc.


    If anyone has any solutions to this. Please let us know. I have installed it on C drive so it should be pointing to correct path.

  • LFSSLFSS Posts: 5Member

    This is most likely a faulty version that was released without some vital licensing information. I've tried everything since I first downloaded this on the last week of September.

    If anyone could give any kind of feedback to all of us in trouble, that'd be swell.

  • capitaniocapitanio Posts: 1Member
    edited October 27

    I solved it with the following steps:

    1 - uninstall Ansys

    2 - clear the Ansys folder (where you've installed it)

    3 - clear the Ansys cache ( here some previous configs are set, which can causes some troubles) https://www.youtube.com/watch?v=EiwOxiMgqE0

    4 - reinstall Ansys

    5 - update virtual environments variables (you must certify that the path of the application is correct, for me the program was calling an old path from an old Ansys Version)

  • vganorevganore Pune, IndiaPosts: 714Admin

    Guys, the license issue in Discovery Student has been resolved. If you are facing this issue then please uninstall the product, redownload from the website and install. The updated product should run fine.

  • Patrick3463Patrick3463 Posts: 6Member

    Another solution if @vganore solution isnt working is installing the R1 version which has proper licence files. I had 2.1 installed and tried so many things which didnt help. I installed the R1 and suddenly both started working. Licence picked up. All working. Tried it on my laptop too. Same story. R2.1 on its own, no licence, then install R1 and both work again.

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