Ansys WorkBench Unexpected Error

Hi,

I installed ANSYS student and when I try to open Ansys Workbench I get the following error massage:


An unexpected error has occurred: The following required addins could not be loaded: Ans.SceneGraphChart.SceneGraphAddin. The software will exit.

--- System.AggregateException: The following required addins could not be loaded: Ans.SceneGraphChart.SceneGraphAddin. The software will exit.


--- System.Exception: SceneGraph.Engine - failed to boot up.

  at Ans.SceneGraphChart.Engine..ctor(IConfiguration p_config, IErrorHandler p_errorHandler)

  at Ans.SceneGraphChart.SceneGraphAddin.Load(AddinLoadContext context)

  at Ansys.Core.Addins.AddinManager.setupAddin(String path, String name, AddinBase addin)

  at Ansys.Core.Addins.AddinManager.LoadAddin(String name, String path)


From reading old posts in this forum I understand that creating a new local account (with username in English) on my computer may solve the problem. Is there any other solution?


Thanks,

Elad

Tagged:
Sign In or Register to comment.