Cannot import ODB++ Design in Ansys SIwave due to license error
We are trying to use Ansys Siwave 2020 R2, and when doing so we get an error stating that we need siwave_level1 and al4odb++, which are not included in our license package (see screenshot of error).
Prior to upgrading to our most recent license package we were able to use these packages.
The error text is as follows: "Error: Cannot checkout al40db++ (failed to enable feature using current license setting. Note that Pro, Premium, Enterprise licenses are available on your server. To use the licenses check the corresponding UI option. For more information, search for "PPE" in the help documentation. Failover feature 'ALinks ODB ++ integration' specified in license preferences is not available. Request name al4odb++ does not exist in the licensing pool. No such feature exists. Feature: al4odb++ License path: firstname.lastname@example.org." The error is in the same format for siwavelevel1.
Specifically, we get this error when attempting to import a ODB++ Design using ODB++ archive type "Directory" in SIwave
How can we resolve this issue and be able to import ODB++ Design from a directory?