# ANSYS Academic Research License-No. of Cores

Hello,

My research group currently has purchased an ANSYS Academic Mechanical & Electromagnetic Research License for a 32 core cluster we use. We were under the impression that this would allow us to use 16 cores of our cluster, since it comes with an in-built 16 core HPC per task.

However, on running Icepak simulations, I find that I am only able to use 4 cores. When I try using anything more than 4 cores, I get an error message as follows on the Fluent solver:-

"Capability ANSYS Icepak Parallel does not exist in the ANSYS Licensing pool". I have attached a screenshot of the message for your reference.

Could someone let me know how I go about troubleshooting this?

Thanks

## Comments

Hi upot2,

Open Client ANSLIC_ADMIN Utility v1xx > View Status/Diagnostics Options > Display the License Status > Wait until the status come up, then click Write to File.

Please post the content of the file that is written.

Thank you,

Win

Hello tsiriaks,

Below is the content of the file that you had requested. This is an ANSYS Academic Research License purchased through the University, which is supposed to support 16 cores. Please let me know what the issue maybe. Thanks.

Oct 11, 2018 20:13: Attempting to display the license status...

====================================================================================================

DISPLAY THE LICENSE STATUS:

ANSYS Licensing Interconnect path = [email protected]

ANSYS FLEXlm license path = [email protected]

***** Note: Due to a FLEXlm limitation, all tasks may not be found *****

<================================================================================>

<================================================================================>

***** LICENSE SERVER STATUS: [email protected] *****

lmutil - Copyright (c) 1989-2015 Flexera Software LLC. All Rights Reserved.

Flexible License Manager status on Thu 10/11/2018 20:13

[Detecting lmgrd processes...]

License server status: [email protected]

License file(s) on WebStoreLicMgr3: \Program Files\ANSYS Inc\Shared Files\Licensing\license_files\ansyslmd.lic:

WebStoreLicMgr3: license server UP (MASTER) v11.13.1

Vendor daemon status (on WebStoreLicMgr3):

ansyslmd: UP v11.13.1

Feature usage info:

Users of aa_mcad: (Total of 580 licenses issued; Total of 0 licenses in use)

Users of aa_r_cfd: (Total of 25 licenses issued; Total of 0 licenses in use)

Users of afsp_gui: (Total of 580 licenses issued; Total of 0 licenses in use)

Users of afsp_optigrid: (Total of 580 licenses issued; Total of 0 licenses in use)

Users of afsp_viewmerical: (Total of 580 licenses issued; Total of 0 licenses in use)

Users of aim_mp1: (Total of 580 licenses issued; Total of 0 licenses in use)

Users of aa_r: (Total of 55 licenses issued; Total of 9 licenses in use)

"aa_r" v9999.9999, vendor: ansyslmd, expiry: 04-mar-2019

floating license

babatol2 MECHSE-SINHA-04.ad.uillinois.edu MECHSE-SINHA-04.ad.uillinois.edu 10680 (v2017.0327) (WebStoreLicMgr3/1055 2835), start Thu 10/11 145

Anik Alireza-PC Alireza-PC 64860 (v2017.1128) (WebStoreLicMgr3/1055 1553), start Thu 10/11 17:25

"aa_r" v9999.9999, vendor: ansyslmd, expiry: 29-sep-2019

floating license

Aggarwal Aggarwal-new Aggarwal-new 5336 (v2017.0710) (WebStoreLicMgr3/1055 601), start Mon 10/8 7:12

Davide metztli-wks metztli-wks 3956 (v2017.0710) (WebStoreLicMgr3/1055 2719), start Wed 10/10 14:05

yashraj2 MECHSE-MILJK-20.ad.uillinois.edu MECHSE-MILJK-20.ad.uillinois.edu 11040 (v2017.1128) (WebStoreLicMgr3/1055 716), start Thu 10/11 9:58

yyu41 ECEB-4076-12.ad.uillinois.edu ECEB-4076-12.ad.uillinois.edu 9388 (v2016.1129) (WebStoreLicMgr3/1055 4026), start Thu 10/11 12:04

babatol2 MECHSE-SINHA-04.ad.uillinois.edu MECHSE-SINHA-04.ad.uillinois.edu 12368 (v2017.0327) (WebStoreLicMgr3/1055 1334), start Thu 10/11 129

Anik Alireza-PC Alireza-PC 48120 (v2017.1128) (WebStoreLicMgr3/1055 3633), start Thu 10/11 13:04

Claudia LPPD-Kevin LPPD-Kevin 5852 (v2017.1128) (WebStoreLicMgr3/1055 2452), start Thu 10/11 19:29

Users of a_spaceclaim_catv5: (Total of 560 licenses issued; Total of 0 licenses in use)

Users of a_spaceclaim_dirmod: (Total of 560 licenses issued; Total of 0 licenses in use)

Users of aice_mesher: (Total of 560 licenses issued; Total of 0 licenses in use)

Users of aice_opt: (Total of 560 licenses issued; Total of 0 licenses in use)

Users of aice_pak: (Total of 560 licenses issued; Total of 0 licenses in use)

Users of aice_solv: (Total of 560 licenses issued; Total of 0 licenses in use)

Users of aiiges: (Total of 560 licenses issued; Total of 0 licenses in use)

Users of al4allegro: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of al4ansoft: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of al4apd: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of al4boardstation: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of al4cadvance: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of al4cds: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of al4expedition: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of al4first: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of al4gem: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of al4generic: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of al4odb++: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of al4powerpcb: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of al4virtuoso: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of al4zuken: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of ansoft_distrib_engine: (Total of 4608 licenses issued; Total of 0 licenses in use)

Users of designer_hspice: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of electronics_desktop: (Total of 560 licenses issued; Total of 6 licenses in use)

"electronics_desktop" v9999.9999, vendor: ansyslmd, expiry: 29-sep-2019

floating license

edaly tophat tophat (v2017.0719) (WebStoreLicMgr3/1055 2509), start Tue 10/9 12:06

liang DESKTOP-LOGOFK8 DESKTOP-LOGOFK8 (v2017.1203) (WebStoreLicMgr3/1055 3334), start Thu 10/11 157

bonhyun2 eceb-4076-17 ECE-POWER-28 (v2018.0724) (WebStoreLicMgr3/1055 4902), start Thu 10/11 16:53

jeffe DESKTOP-FQK3G0L DESKTOP-FQK3G0L (v2017.1203) (WebStoreLicMgr3/1055 2031), start Thu 10/11 17:49

jeffe DESKTOP-FQK3G0L DESKTOP-FQK3G0L (v2017.1203) (WebStoreLicMgr3/1055 1459), start Thu 10/11 181

jeffe DESKTOP-FQK3G0L DESKTOP-FQK3G0L (v2017.1203) (WebStoreLicMgr3/1055 4290), start Thu 10/11 20:12

Users of electronics2d_gui: (Total of 560 licenses issued; Total of 0 licenses in use)

Users of electronics3d_gui: (Total of 560 licenses issued; Total of 6 licenses in use)

"electronics3d_gui" v9999.9999, vendor: ansyslmd, expiry: 29-sep-2019

floating license

edaly tophat tophat (v2017.0719) (WebStoreLicMgr3/1055 3014), start Tue 10/9 12:08

liang DESKTOP-LOGOFK8 DESKTOP-LOGOFK8 (v2017.1203) (WebStoreLicMgr3/1055 3112), start Thu 10/11 157

bonhyun2 eceb-4076-17 ECE-POWER-28 (v2018.0724) (WebStoreLicMgr3/1055 1231), start Thu 10/11 16:59

jeffe DESKTOP-FQK3G0L DESKTOP-FQK3G0L (v2017.1203) (WebStoreLicMgr3/1055 4409), start Thu 10/11 17:49

jeffe DESKTOP-FQK3G0L DESKTOP-FQK3G0L (v2017.1203) (WebStoreLicMgr3/1055 122), start Thu 10/11 183

jeffe DESKTOP-FQK3G0L DESKTOP-FQK3G0L (v2017.1203) (WebStoreLicMgr3/1055 2924), start Thu 10/11 20:12

Users of electronicsckt_gui: (Total of 560 licenses issued; Total of 0 licenses in use)

Users of emit_legacy_gui: (Total of 560 licenses issued; Total of 0 licenses in use)

Users of emit_solve: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of ensemble_25_sim: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of filter_synthesis: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of hfss_solve: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of hfss_transient_solve: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of hfsshpc: (Total of 9248 licenses issued; Total of 0 licenses in use)

Users of hfsssbr_solve: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of nexxim_ami: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of nexxim_dc: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of nexxim_eye: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of nexxim_hb: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of nexxim_netlist: (Total of 560 licenses issued; Total of 0 licenses in use)

Users of nexxim_osc: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of nexxim_tran: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of nexxim_tvnoise: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of optimetrics: (Total of 560 licenses issued; Total of 0 licenses in use)

Users of savant_legacy_gui: (Total of 560 licenses issued; Total of 0 licenses in use)

Users of si2d_solve: (Total of 560 licenses issued; Total of 0 licenses in use)

Users of si3d_solve: (Total of 560 licenses issued; Total of 0 licenses in use)

Users of simplorer_gui: (Total of 560 licenses issued; Total of 0 licenses in use)

Users of siwave_gui: (Total of 560 licenses issued; Total of 0 licenses in use)

Users of siwave_level1: (Total of 560 licenses issued; Total of 0 licenses in use)

Users of siwave_level2: (Total of 560 licenses issued; Total of 0 licenses in use)

Users of siwave_level3: (Total of 560 licenses issued; Total of 0 licenses in use)

Users of symphony_dt_sim: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of symphony_fd_sim: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of xlate_catia4: (Total of 560 licenses issued; Total of 0 licenses in use)

Users of xlate_catia5: (Total of 560 licenses issued; Total of 0 licenses in use)

Users of xlate_iges: (Total of 560 licenses issued; Total of 0 licenses in use)

Users of xlate_inventor: (Total of 560 licenses issued; Total of 0 licenses in use)

Users of xlate_parasolid: (Total of 560 licenses issued; Total of 0 licenses in use)

Users of xlate_proe: (Total of 560 licenses issued; Total of 0 licenses in use)

Users of xlate_solidworks: (Total of 560 licenses issued; Total of 0 licenses in use)

Users of xlate_step: (Total of 560 licenses issued; Total of 0 licenses in use)

Users of xlate_unigraphics: (Total of 560 licenses issued; Total of 0 licenses in use)

Users of m2dfs_qs_solve: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of m2dfs_solve: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of m3dfs_qs_solve: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of m3dfs_solve: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of maxwlspc: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of pemag: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of pexprt: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of rmxprt_bcm: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of rmxprt_ecm: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of rmxprt_im: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of rmxprt_sym: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of simplorer_advanced: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of simplorer_control: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of simplorer_CProgrInterface: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of simplorer_LibSMPS: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of simplorer_model_export: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of simplorer_modelica: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of simplorer_sim: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of simplorer_sim_entry: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of simplorer_vhdlams: (Total of 555 licenses issued; Total of 0 licenses in use)

Users of aa_r_hpc: (Total of 288 licenses issued; Total of 6 licenses in use)

"aa_r_hpc" v9999.9999, vendor: ansyslmd, expiry: 29-sep-2019

floating license

Davide metztli-wks metztli-wks 13636 (v2017.0710) (WebStoreLicMgr3/1055 3428), start Thu 10/11 98, 6 licenses

Users of aa_ds: (Total of 500 licenses issued; Total of 0 licenses in use)

Users of aa_t_a: (Total of 500 licenses issued; Total of 0 licenses in use)

====================================================================================================

Hi upot2,

If you are not running version 19.0 or greater of the license manager on the license server, please upgrade the license manager to 19.2.

Additionally which version of Icepak are you running?

Thank you,

Jake

Hello jcallery,

I am running Icepak 19.0. So would you suggest upgrading the license manager to 19.2 on the license server?

Thanks

Hi upot2,

Yes, I would suggest upgrading to 19.2 on the license server. I may have been mistaken at when the bundle names for the license features changed. It may have been 19.1 instead of 19.0.

In either case, please try updating the license server to 19.2

Thank you,

Jake