Issue with license for student version
LoryMontagna
Member Posts: 6
Good morning,
I had the R19.2 working on my PC and I decided to upgrade to the R20.1 version. I uninstalled the software and cleared also the AppData folder, then I installed the new version. When I try to run the Mechanical APCL Product Launcher an error appears saying "No Licensed Products Found".
If I open the Users License Preferences, no license are shown in the top part, for none of the category.
If I search in the Shared Files, the file student.lic is present and it contains the data required.
Can somebody please help me to solve this issue? I already restarted the PC after the installation.
Comments
Check your Windows environment variables to see if any of these exist
ANSYSLI_ELASTIC
ANSYSLI_LCP
If so, delete them.
It worked,thanks.
The only thing that is different from before is that in Workbench there are only few options, even if in the toolbox customization there are a lot more options selected.
That's great !
Just to clarify, you mean this image is before the issue is resolved or after ? Because this image shows some sign of licensing issue as well.
Unfortunately, the screenshot has been taken after deleting the two variables in Windows Enviroment. I supposed that everything was fixed because I was able to open the ADPL launcher, but apparently there are still some issues. Therefore, some extra help would be appreciated, thanks.
You can try the following command in CMD Prompt (make sure all ANSYS applications are closed first)
move "%appdata%\ansys" "%appdata%\ansys.old"
If this doesn't help, from Workbench, click on Tools -> License Preferences, then post screenshot here
Also, post the output of 'set' command (without quote) from CMD Prompt
Is seems that by moving the directory the Workbench is fixed: all the options appears now, and by opening the License Preferences the licenses are shown.
Thank you sincerely!
Great to hear ! Glad everything is working for you now.
Hello,
It seems like I am having the same problem. I have installed the latest student version. So far I have followed every step from this post.
This is a screenshot from Workbench, Tools -> License Preferences
and another one with output of command set from CMD Prompt
Any help would be highly appreciated
Hi,
I have the same problem.
But I need a little help on the step before. Where or how do i find the CMD prompt and what do you mean by: "move "%appdata%\ansys" "%appdata%\ansys.old"" in the previous commend.
I would really appreciate your Help!
Thank you very much!
Do this in CMD:
cd c:\program files\ansys inc\ansys student\shared files\licensing\winx64
and this
ansysli_util.exe -checkout FLUENT_SOLVER