Ansys staff can not download the files from the student community.
You need to use volume extract in SpaceClaim.
Please check the video on the youtube:
https://www.youtube.com/watch?v=xG9l8m8dkCU
https://www.youtube.com/watch?v=1LBPLfs3QSo
-Aniket
Guidelines on the Student Community
How to access ANSYS help links
You are navigating away from the AIS Discovery experience