Very grateful for your help!
I know that some users install it with the same steps, but they can be opened, but I ca n’t, is it a problem with my computer?
The Ensight did not respond at all, so I opened Envision with the following prompt:
This is EnVision 10.2.3(b) (12/21/2017) build: 55095 ANSYS_R19
---- --
Running on computer: DESKTOP-P75EHBF
getenv(CEI_HOME) returned [C:Program FilesANSYS Incv190CEIbin..]
Couldn't find a valid slim8.key license file in the standard
locations. Please check your environment variables as indicated in the
Getting Started manual and make sure you have a valid slim8.key license
file installed and that slimd8 is running if using a floating license.
Using ANSYS licensing
Setting Python Home to C:Program FilesANSYS Incv190CEIbin..apex32machineswin64Python-2.7.11
Python interpreter started (2.7.11 (default, May 24 2016, 17:06:05) [MSC v.1800 64 bit (AMD64)])
****************** EnVision Console window ******************
DO NOT CLOSE THIS WINDOW; it will terminate your application!
*************************************************************
hostname = [DESKTOP-P75EHBF]
architecture = [win64]
calling license_info()
Failed to load resource icon:
No 3D input device available.
Detected 4 CPU core(s)
ensight102.client using 1 thread(s).