victorlm
Subscriber

Thanks for answering!


So, my graphic card is an old  Nvidia GeForce GT 630M. I also have a core i7 3th gen, 4GB RAM and a SSD.


I will update the driver and see what happens.


By the way, in  Windows Logs -> Application, I have found :    (I have translated it because my windows is in Portuguese):


 


 


This error has occurred when I tried to open AIM


 


 


 


Failed application name: AnsysFWW.exe, version: 19.5.0.0, time stamp: 0x5d3ded11


 


Fault module name: ucrtbase.DLL, version: 10.0.14393.2990, time stamp: 0x5caeb96f


 


Exception code: 0x40000015


 


Failed travel: 0x000000000006e01f


 


Failed process identification: 0x18e8


 


Failed app start time: 0x01d6079efdc41ae5


 


Failed application path: C:Program FilesANSYS IncANSYS Studentv195FrameworkbinWin64AnsysFWW.exe


 


Fault module path: C:Windowssystem32ucrtbase.DLL


 


  


 


This one is older


 


 


 


Failed application name: AnsysFWW.exe, version: 19.5.0.0, time stamp: 0x5d3ded11


 


Fault module name: KERNELBASE.dll, version: 6.1.7601.24545, time stamp: 0x5e0eb6bd


 


Exception code: 0xe06d7363


 


Failed travel: 0x000000000000b87d


 


Failed process identification: 0x24f4


 


Failed app start time: 0x01d60122c079c577


 


Failed application path: C:Program FilesANSYS IncANSYS Studentv195FrameworkbinWin64AnsysFWW.exe


 


FCaminho do módulo de falhas: C:Windowssystem32KERNELBASE.dll


 


Identificação do Relatório: 1d59e475-6d16-11ea-bc2c-782bcbbda87b


 


What should I get from these logs?


Thanks