ANSYS_MMadore
Ansys Employee
This may be useful for this problem. nWhen umask is set to 0007 for root when installing ANSYS the below folder and file permissions are set to non-readable to regular users, which causes this issue.n/ansys_inc/v192/commonfiles/globalsettings/n/ansys_inc/v192/commonfiles/globalsettings/install_help_about.txtn/ansys_inc/v201/commonfiles/globalsettings/n/ansys_inc/v201/commonfiles/globalsettings/install_help_about.txtnnSolution #1 (preferred)nLogin as root, uninstall ANSYS 19.2 and 20.1, set umask to 0022 (run command: umask 0022) then re-install ANSYS 19.2 and 20.1.nnSolution #2:nLogin as root, change permissions as below:nchmod 755 /ansys_inc/v192/commonfiles/globalsettingsnchmod 644 /ansys_inc/v192/commonfiles/globalsettings/install_help_about.txtnchmod 755 /ansys_inc/v201/commonfiles/globalsettingsnchmod 644 /ansys_inc/v201/commonfiles/globalsettings/install_help_about.txtnnPlease let me know if this helps.nThanksnMattn