For anyone who is having the same problem as I have, i.e., not being able to access the URL (shows Customer Portal Login). You can access these links by:nFirst open the help section of Ansys through the software ( ? button on the upper-right side of the Fluent Solver User Interface: This opens help in a browser)nCopy the link you want to access (In my case; the link forwarded by )nPast it in browser URL (new tab) where the help documentation had been opened.nYou can access these links. Just in case this helps someone.n