Karthik R
Administrator
nPlease create a new discussion if your issue is not related to the discussed content. This is the fastest way of obtaining support on the forum.nA couple of questions:nIs this a free student product?nCan you find the transcript file (please see the message on the screenshot you provided) and does it provide any additional details?nThanks.nKarthikn
You are navigating away from the AIS Discovery experience