Array Open CMD Prompt then enter the commandnmove %appdata%\ansys %appdata%\ansys.oldnDoes this help ?nIf not, in CMD Prompt, enter the commandnsetnand post the output of it here.nnPlease also try the suggestions from this post: https://forum.ansys.com/discussion/16345/issue-with-license-for-student-versionnnThanks,nMattn
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