Hi thank you for your reply. nSo I did get a new license file for Boomer in October. At around the same time our old license server (soupernode) died and I replaced it with a new one I built called boomer. I have emailed our campus rep a few times asking to be set as the ASC for our account since I am the admin (our old admin graduated) and I have not gotten a response. I would like to download a new license file since our ANSYS rep asked our campus rep to set me as the ASC but she never replied to either of our emails. Is there any way I can get in contact with the person in charge of our account? n