George Karnos
Ansys Employee
Hello @Kariuki_Gitonga 2021 R1 license file is encrypted and will not be seen. I would check the install.log file under C:/Program Files/ANSYS Inc/ANSYS Student to see if any errors are listed. When installing, make sure all is extracted to a temporary directory. Then, right-click on setup.exe to install. Also, check for firewall. try shutting firewall off and then run as a test. if that works, add Ansys executables to firewall exceptions Geo