Please check the following.
Are you able to run the simulation without any errors before initiating the toolkit?
If you are loading the toolkit on an inbuilt example problem. you should first save the example file in a different location before you initiate the toolkit.
If you are facing the issue for a new design, please turn off all the firewalls and try. Run Ansys as an admin. If the problem still persists reinstall AEDT and check.
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