Erik Kostson
Ansys Employee

Use just normal symmetry in the the two quarter faces which should have an axis perpendicular to them - or just fix that displacement along the normal of the face as shown in the video below.

See here for sym.:

Cyclic symmetry you need to have certain mesh (same actually - and using some ways to copy the mesh between the faces) on the cyclic faces which you do not have since it is an import.

All the best