peteroznewman
Subscriber

Open a Windows Explorer and in the address bar, type %appdata% and hit Enter.

You will be in the Roaming folder and will see an ANSYS folder. Delete that folder. Then go up a level then down into the Local folder where you will see another ANSYS folder. Delete that folder.

Now go to C:\Program Files and delete the ANSYS Inc folder.

Restart your PC then try to install ANSYS one more time.