Steve
Ansys Employee

As a brief summary for anybody else seeing this problem, this issue can be resolved by downloading (and installing) a new licence from the Ansys Licensing Portal - access may be limited to your IT Admin (or Ansys Support Coordinator). If you are unable to access the licensing portal or experience difficulty in downloading the new licence, please contact your Account Manager (you may need to request this through your site Ansys Support Coordinator) who should be able to assist with obtaining the new licence file.