February 15, 2023 at 3:59 pm
Gary Stofan
Ansys Employee

 

Try cleaning up the %APPDATA%\Ansys\vNNN folder to see if it resolves the issue. 

Exit Ansys completely.

In the File Explorer address field

Enter: %APPDATA%

…An Explorer Window will open

Open the Ansys folder…

Rename the vNNN folder to vNNN.old for the appropriate version.

  

( v221 = 2022R1, v212 = 2021R2, v192 = 19.2 etc)

If you see a windows popup asking you if you want to permit the ACT tool running make sure you click OK to allow ACT tool to run in your computer.

Also, try starting with a new Project.