George Karnos
Ansys Employee

Before installing, did you extract the files into a temporary directory?

https://www.youtube.com/watch?v=Kgx7N2NooGM&list=PL0lZXwHtV6OkWMbTWLwO4ZDlC9HkV3Wuf&index=1

Are there any errors listed in the Windows Event Viewer?

Check the Windows Logs: