Hello
When you were seeing this error, were you launching “Workbench” or “Mechanical” ?
the hung installation – if it is still active, what is the last line seen when you click View Detailed progress log ?
any of the below ?
Creating Start Menu Shortcut for ARC 2023 R1 Configuration…
Created Shortcut C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Ansys 2023 R1\Remote Solve Manager\ARC Configuration 2023 R1.lnk
Creating Start Menu Shortcut for DCG 2023 R1 Configuration…
Created Shortcut C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Ansys 2023 R1\Remote Solve Manager\DCG Configuration 2023 R1.lnk
Created Shortcut C:\Program Files\Ansys Inc\v231\RSM\bin\HPCServices\DCG Local Portal.lnk
Created Shortcut C:\Program Files\Ansys Inc\v231\RSM\bin\HPCServices\DCG Local Shutdown.lnk
Running C:\Program Files\Ansys Inc\v231\commonfiles\configs\winx64\config\AnsConfigSpaceClaim.exe
Configuring LS-DYNA …
You are navigating away from the AIS Discovery experience