Hi, Will you please upload the screenshot of the error message that you got? I have attached the following link that might be helpful for using the adaptive convergence method.
https://courses.ansys.com/index.php/courses/numerically-accurate-results/lessons/using-adaptive-convergence-with-ansys-mechanical-lesson-5/
All the best!Sampat Kumar
https://forum.ansys.com/forums/topic/how-to-access-the-ansys-online-help/
https://forum.ansys.com/forums/topic/guidelines-for-posting-on-ansys-learning-forum/#latest
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