May 17, 2023 at 1:23 pm
George Karnos
Ansys Employee

Try the following:

Shut down all open ANSYS Programs.

Then browse to:
%APPDATA%\Ansys
Then rename the v### directory to v###.old
(Where v### coresponds to the version you are running...Ex: v231 for version 2023 R1)
Now try to run.