Hi Ahmed,
Please see if your computer infrastructure is compatible with the version you are using.
Our supported platforms page is at
https://www.ansys.com/solutions/solutions-by-role/it-professionals/platform-support
Platform Support | ANSYS
Platform Support. Defining the optimum computer infrastructure for use of ANSYS software begins with understanding the computing platforms that are tested and supported by ANSYS. Follow the links below to learn about the computing platforms we support as well as reference system architectures recommended by valued partners. Current Release ...
www.ansys.com
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