June 20, 2023 at 8:10 pm
Benjamín Cruz Cuba Guzmán
Subscriber

Hello i would like to know how to solve this problem, im trying to use Ansys Student 2023 R1, when i lunch Workbench this happens:

An unexpected error has occurred: The following required addins could not be loaded: Ans.SceneGraphChart.SceneGraphAddin. The software will exit.
--- System.AggregateException: The following required addins could not be loaded: Ans.SceneGraphChart.SceneGraphAddin. The software will exit.

--- System.Exception: SceneGraph.Engine - failed to boot up.
   at Ans.SceneGraphChart.Engine..ctor(IConfiguration p_config, IErrorHandler p_errorHandler)
   at Ans.SceneGraphChart.SceneGraphAddin.Load(AddinLoadContext context)
   at Ansys.Core.Addins.AddinManager.setupAddin(String path, String name, AddinBase addin)
   at Ansys.Core.Addins.AddinManager.LoadAddin(String name, String path)

I don't know what to do, but i need to find a solution early, because i have to make a proyect for my class