Q:Is the issue happening to all computers on your network or only to a specific Linux machine?
A:All computers on our network
Q:Did you install the latest release of Ansys Lumerical on your local Windows computer or Linux machine?
A: No, our CAD/softwear department does not have latest verson yet.
Q: Does the issue happen to ALL simulations?
A: No, it only happens when I have multiple mode sources. This is written in my prior reply.
Q: Have you tried running the examples from our website? Ansys Optics Application Gallery (Apps).
A: Of course. The example works.
Q: What is the error when running the example simulations on our website on a local Windows PC or your Linux machine?
A: The example simulation in your website works.
To debug this with your IT, please submit a support request to your Ansys account manager (AM) or your regional representative.
My Question: Where can I find my regional representative?